We completely understand your concern, and it's completely okay to have questions about your weight. We embrace a non-diet and body-inclusive philosophy, which means that we steer away from traditional dieting approaches that often promote restrictive eating and unrealistic body standards.

Our holistic approach incorporates gentle nutrition, mindful and intuitive eating practices, and body image healing, all grounded in self-compassion. Together, we'll work collaboratively to address your concerns and tailor our guidance to your unique needs and goals. You're not alone in this, and we're here to provide the guidance and support you deserve on your journey towards a healthier relationship with food, your body, and yourself.

A non-diet dietitian is an Accredited Practising Dietitian who practices an approach to nutrition and well-being that is focused on holistic health and wellbeing rather than traditional dieting.

We emphasise self-compassion, body acceptance, and mindful and intuitive eating practices rather than promoting restrictive diets.

Our goal is to help you develop a healthy and peaceful relationship with food, your body, and yourself. We embrace body diversity and work to create a nurturing and inclusive environment that supports your overall wellbeing, rather than solely focusing on weight or numbers on a scale.

Intuitive Eating is an approach to nutrition and eating that encourages you to reconnect with your body's natural hunger and fullness cues. It's about listening to your body's signals rather than following external diet rules or restrictions.

With Intuitive Eating, you learn to trust your body's wisdom, make food choices based on your cravings and preferences, and cultivate a healthy relationship with food. It's a mindful and compassionate way of eating that promotes overall wellbeing by focusing on your body's unique needs and promoting positive food and body image.

No, you don't need a referral to work with us.

However, if you have an Eating Disorder Treatment Plan (EDP) or Chronic Disease Management Plan (CDMP) from your GP or psychiatrist, you may be eligible for a Medicare Rebate of $60.35 per session for up to 20 or 5 individual sessions, respectively.

For clients enrolled in an EDP or CDMP we process your Medicare Claim at the time of payment. Your rebate is typically processed within 24-48, and the funds are directly deposited into your account.

If you would benefit from either plan, our dietitians can help you qualify for one (note that Medicare eligibility criteria apply).

Yes, we accept Private Health Insurance, and the rebate you receive depends on your insurance level, so please contact your provider to confirm.

Yes, we welcome both plan-managed and self-managed NDIS clients. Our dedicated team will collaborate with your support coordinator to establish an NDIS Service Agreement tailored to your funding requirements. For added convenience, we offer an NDIS Service Agreement Template to assist your coordinator in streamlining the paperwork process.

At Welcome to Wellbeing, we view nutrition counselling as a collaborative journey, and your openness and honesty are truly valued.

During your initial session, you'll have the opportunity to build a connection with your dietitian and familiarise yourself with the nutrition counselling process. Topics of discussion may include your reasons for seeking support, current concerns, personal history, and your aspirations for nutrition counselling.

Additionally, your dietitian may offer you valuable resources or referrals as needed to support your journey to wellbeing.

Our dietitians provide compassionate support for women seeking support for:

• Enhancing fertility

• Pregnancy nutrition

• Gestational diabetes

• Prenatal supplements

• Polycystic ovarian syndrome

• Endometriosis

• Amenorrhea

• Menopause

• Pre-diabetes & diabetes

• Hypertension

• High cholesterol/triglycerides

• Gastrointestinal concerns (IBS, coeliac disease)

• Nutritional deficiencies

• Mental health and emotional wellbeing

Our approach combines medical nutrition therapy with gentle nutrition to promote health and a positive connection with food and eating.

By working with us, you can expect not only improvements in your health and medical conditions but also a transformation in your overall relationship with food and eating. We're here to support you on your journey to better health and a more nurturing connection with yourself.

At Welcome to Wellbeing, we value your time and aim to provide exceptional care. To accommodate all clients and ensure efficient service, we have a cancellation policy:

• We kindly request that you provide us with a minimum of 48 business hours' notice (excluding weekends and public holidays) if you need to re-schedule or cancel your appointment. In the event of a missed appointment (no-show), or if you fail to provide enough notice, a full session fee (100% of the appointment cost) will be charged.

• We understand that unforeseen circumstances may arise, such as illness. If you find yourself unwell, you are welcome to cancel your appointment within the 48-hour notice period. To waive the cancellation fee, we kindly request that you reschedule your appointment within the next 3 days, whenever your clinician is available and working. This ensures flexibility for rescheduling and avoids charges for situations beyond your control.

• In the case of emergencies, rest assured that the cancellation fee will be waived to prioritise your well-being.

• Rescheduling by W2W: We reserve the right to reschedule appointments at any time, without compensation, if it becomes necessary due to staff illness or other unforeseen circumstances.

We recognise that arranging appointments during standard office hours may not always align with your schedule. To accommodate your needs, we provide After-Hours Appointments starting from 5pm on weekdays, as well as weekend appointments.

To book an After-Hours Appointment, kindly contact our Practice Manager, Arleisa, via phone on 0432 714 128 or email on hello@welcometowellbeing.com.au. We'll collaborate with you to determine a suitable time.

Yes, you can enjoy the convenience of having a regularly scheduled appointment without the hassle of having to book every time!

Our user-friendly online booking system empowers you to arrange recurring appointments with your preferred date and time effortlessly.

Alternatively, if you'd like personalised assistance, don't hesitate to contact our Practice Manager, Arleisa, via phone on 0432 714 128 or email hello@welcometowellbeing.com.au. We're dedicated to ensuring your appointments align seamlessly with your schedule, saving you time and hassle.

Our goal is to work together with your healthcare team to provide you with the best possible care.

With your consent, we will collaborate with your GP, psychologist and/or other healthcare professionals to provide a coordinated and comprehensive approach to your care.

We’ll also communicate with your healthcare team to ensure that they are aware of your progress and any changes in your nutrition care plan.

Yes, your payments are secure through Welcome to Wellbeing.

We use an online payment platform called Stripe to collect and process card payments. Stripe is a highly reputable and trusted payment processing system and is one of the safest and most secure payment processing systems available. Stripe uses advanced security measures such as SSL encryption and two-factor authentication to ensure that your personal and financial information is kept safe.

We extend a warm welcome to clients at our clinic. Although our branding primarily addresses females due to the majority of our clients being women, our services are fully inclusive. If you have specific questions or concerns, please feel free to reach out. Our dedicated team is here to assist you with enthusiasm and expertise.

Determining the number of sessions needed is a personal and dynamic process. We generally recommend starting with weekly sessions to establish a strong therapeutic foundation. As progress is made and you feel you're doing well, we can collaboratively decide to spread out the frequency of sessions.

Our aim is to provide a flexible and tailored approach to meet your specific needs.

It's essential to engage in open communication with your dietitian to regularly assess your progress and make informed decisions about the ongoing frequency of sessions. Nutrition counselling is a collaborative journey, and adjustments can be made to ensure it aligns with your evolving needs and objectives.

We understand that discussing personal matters can be challenging. Our approach prioritises your comfort, and we create a welcoming, non-judgmental space for you. You are in control of what you share, and our goal is to foster trust and build a supportive environment. We tailor our discussions to align with your comfort level, ensuring a positive and confidential experience. Feel free to let us know your preferences, and we'll work together to make your sessions as comfortable and beneficial as possible.

We understand that schedules can be demanding. We offer After-Hours Appointments and weekend sessions to accommodate various schedules. Let's discuss a time that works best for you, ensuring your commitment to your well-being is manageable within your routine.

Absolutely. Our approach recognises the importance of comprehensive care. Collaborating with your psychologist and other healthcare professionals is encouraged. We believe in a holistic approach to health and wellbeing, and our services are designed to complement and support your existing therapeutic relationships. Communication between healthcare providers is key, and we're dedicated to working together to ensure you receive comprehensive and coordinated care. Feel free to share any details about your current therapeutic relationships during our sessions, and we'll tailor our approach accordingly.

It's completely normal to feel hesitant about change. Our approach is client-centered, and we meet you where you are in your journey. We understand that readiness for change is a personal process. Our sessions provide a space for exploration, understanding, and gradual progress. We'll work collaboratively to identify small, manageable steps that align with your current comfort level. Our goal is to support you in your unique path, fostering a positive and non-judgmental environment. Whenever you feel ready to explore change, we'll be here to assist you.

We recognise the significance of financial considerations. If you find yourself dealing with financial constraints, we encourage open communication about your situation. Together, we can explore potential options, whether it's structuring sessions in a way that suits you best or providing information about available financial assistance. Our primary aim is to ensure our services are accessible to you. Please feel comfortable sharing any financial concerns during our sessions, and we'll collaboratively find a solution that best aligns with your needs.

Absolutely! Our services are accessible to individuals nationwide. We offer remote support through online/virtual consultations, ensuring you can receive the same level of care and assistance, regardless of your location. Distance is not a barrier, and we are dedicated to helping you achieve your health and wellbeing goals, no matter where you reside.

If you have further questions about the process of online support or need more information, please refer to our Contact Page for details on how to get in touch with us. We're here to support you on your wellness journey, irrespective of your location.

Discover the truth behind common misconceptions about nutrition counselling and dietitians. At Welcome to Wellbeing, we aim to dispel myths and provide clarity on what you can expect from our holistic approach to nutrition counselling.

1. Dietitians Only Tell You What to Eat and What Not to Eat: Contrary to popular belief, our approach at Welcome to Wellbeing is holistic and personalised. We empower our clients to make informed choices that align with their unique needs and preferences, rather than dictating rigid eating guidelines.

2. Dietitians Are Judgmental and Strict: We provide a safe and compassionate space where clients can openly discuss their relationship with food and body without fear of criticism or shame. Our team meets clients with empathy and understanding, focusing on support and empowerment rather than judgment.

3. Dietitians Focus Solely on Weight Loss: We prioritise overall health and wellbeing, taking a weight-inclusive approach that celebrates body diversity and promotes body acceptance at every size.

4. Dietitians Only Work with Certain Conditions: We work with clients across the spectrum of health and wellbeing addressing a wide range of nutritional needs and goals. Whether you're seeking support for improving your relationship with food, managing a medical condition, or improvinf your body image, our team is here to provide personalised guidance and support.

5. Dietitians Only Focus on Food: Nutrition counselling extends beyond just food. We address the psychological, emotional, and social aspects of eating, supporting clients in improving their relationship with food and body image.

6. Dietitians Are Only for Weight Management: At Welcome to Wellbeing, we take a comprehensive approach to health and wellbeing that goes beyond weight management. Our goal is to support clients in achieving overall wellbeing, which includes fostering a positive body image, developing healthy eating behaviours, and cultivating self-compassion.

7. Dietitians Have a One-Size-Fits-All Approach: We tailor our nutrition counselling sessions to meet the individual needs of each client, taking into account their lived experience, medical history, lifestyle, cultural background, and personal preferences. Our approach is personalised, flexible, and client-centered.

8. Dietitians Only Provide Dietary Advice: While nutrition counselling involves providing dietary advice, it also encompasses addressing issues related to food, eating behaviours, body image, and mental health. We provide education, support, and strategies to help clients develop a healthy and balanced relationship with food, promote positive body image, and enhance overall wellbeing.

By dispelling these myths, we aim to empower our clients to seek the support they need to improve their relationship with food, eating, and body image. At Welcome to Wellbeing, we're here to provide compassionate guidance and support every step of the way.